Popsical Sound is ensured with a 1 year limited warranty from date of purchase as shown on your purchase receipt.
When is Popsical Sound not covered under our Limited Warranty?
- Physical exterior damage to the plastic shell, but with no associated loss of product functionality; cosmetic-damage.
- Physical exterior damage to the plastic shell, and with loss of product functionality; human-damage.
- Physical damage to the interface ports, but with no associated loss of product functionality; cosmetic-damage.
- Physical damage to the interface ports, and with loss of product functionality; standard port wear-and-tear.
When is Popsical Sound covered under our Limited Warranty?
- No visible physical exterior damage to the plastic shell, and with loss of product; malfunction of internal components.
- No visible physical damage to the interface ports, and with loss of interface connectivity; malfunction of interface ports.
- No visible physical exterior damage, yet Popsical Sound is unable to turn on when the correct power supply is attached. Check if ROM needs reflashing.