My Popsical won't turn on

    First, check the following.

    1. Check that the USB-C cable is plugged in on both ends.
    2. Check that the 3-pin plug adapter voltage is 5V 2A.
    3. Check that the 3-pin plug adapter is plugged in, and that power is on at your main switch.
    4. Ensure that you’re using a certified USB-C cable.
    5. Press and hold the power button on your remote.

    If you find that your Popsical still does not turn, send us an email at and we will get back to you as soon as possible.

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