My Popsical won't turn on

    First, check the following.

    1. Check that the USB-C cable is plugged in on both ends.
    2. Check that the 3-pin plug adapter voltage is 5V 2A.
    3. Check that the 3-pin plug adapter is plugged in, and that power is on at your main switch.
    4. Ensure that you’re using a certified USB-C cable.
    5. Press and hold the power button on your remote.


    If you find that your Popsical still does not turn, send us an email at hello@popsical.com and we will get back to you as soon as possible.

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