The item I received is faulty!

    We want you to have a good experience with us so if a faulty item is sent to you, please let us know immediately.

    Take a photo of your item (the part that is faulty) and include a short description along with your order ID and send to hello@popsical.com.We will reply to your enquiry the following day between 10am -10pm and exchange your item for a new one.

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